Culture Charter

Mission Statement

DBEMS serves the Bethlehem community by providing compassionate, quality emergency care, and empowering volunteers to serve, learn, and grow as health and public safety leaders—while strengthening the community and using resources responsibly.

Vision Statement

DBEMS will be recognized as a model community-based EMS organization—where volunteers and career staff serve side by side, neighbors help neighbors, and compassionate, professional emergency care strengthens the community for generations.

Core Values

Compassion

We treat every patient, family member, and community member with empathy, dignity, and respect.

Community

We are neighbors helping neighbors, committed to serving our community with trust, accessibility, and caring beyond the emergency.

Professionalism

We hold ourselves to high standards of competence, training, and conduct—earning respect through consistent, high-quality care.

Teamwork

We work together with trust, respect, and shared accountability—supporting one another within DBEMS and collaborating effectively with partner agencies to deliver the best possible care.

Empowered Public Service

We serve the greater good by empowering people to contribute, grow, and lead through service, education, and mentorship.

Innovation

We embrace learning, improvement, and new ideas to better serve our patients, our members, and our community.

Efficiency

We use our resources thoughtfully and responsibly to maximize our impact for the community we serve.